It has never been easier to troubleshoot devices!Ģ.

Secured connection with 256 Bit AES Session Encoding.Store confidential information into the device clipboard.It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. Security and privacy have always been a top priority during development.Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream. This uses the same security level as https/SSL and is considered completely safe by today's standards. Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. For a quick support session simply download TeamViewer using one of the options below.Īll TeamViewer versions use full encryption. You can download TeamViewer if it is not already installed on your computer. Click on the small icon and you should see the teamviewer window appear. Look for the teamviewer icon depicted in the picture below in the blue circle. To check, click on the up arrow in the bottom right hand corner of your screen. You can check your ID number by opening the teamviewer program if it's already running. You may already have teamviewer running on your computer if you are using Windows 7, most staff computers have it installed. How do I know if TeamViewer is already running on my computer? TeamViewer allows support technicians to understand and resolve computer problems without having to physically visit your office or bring your computer from home. Using this remote screen-sharing software saves everyone's time and is especially helpful when you need to get a problem resolved quickly.

This product allows for us to remotely connect to your computer and provide technical support.

The School of Social Ecology computing services provides remote support using TeamViewer.

Teamviewer support quick